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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ronny Gerell

August 21, 2026

5  out of  5
rating by Ronny Gerell
"Ryan is great and answered all my questions and got everything I needed quickly!! Highly recommended"
We responded:
"Happy to help as always.. Ryan"
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Steve Nassani

August 21, 2026

5  out of  5
rating by Steve Nassani
"Liz Seeley helped me get my 5 cars & my home insurance couldn’t of had a better experience"
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Ridgeline Overhead

August 21, 2026

5  out of  5
rating by Ridgeline Overhead
"I have been dealing with Ryan for a while now, and when I need something such as a COI I receive it before I know it. All questions answered quickly and super friendly. I highly recommend State Farm and Ryan for all your insurance needs. You will not be disappointed!! 5 stars all the way!"
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Scott Letscher

August 19, 2026

5  out of  5
rating by Scott Letscher
"Ryan was great he was able to help me get my car added to my policy ASAP. Thanks Ryan"
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Tresa Curran

August 13, 2026

5  out of  5
rating by Tresa Curran
"Deborah was very helpful with our switch. She responded very promptly to all my questions. I am pleased with the service I’ve received this far."
We responded:
"Thank so much Patrick & Tresa. Glad to have you on board with our State Farm clientele! Debbie"
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Gerardo Otavalo

August 13, 2026

5  out of  5
rating by Gerardo Otavalo
"Angel Perez is a very honest agent who explains every detail and is always responsive to calls and texts; I highly recommend him—he is a great person."
We responded:
"Hi Gerardo, thank you so much for your wonderful review! We truly appreciate your kind words. I'm glad I was able to explain everything clearly and stay responsive. If you ever need anything, we’re here for you!"
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Moreno Bjj

August 13, 2026

5  out of  5
rating by Moreno Bjj
"Great insurance company! They are always fast, helpful, and easy to reach, especially with COIs and workers’ comp. Everything is handled smoothly and without any hassle. A special thank you to my agent, Cristy Phillips, who is always so responsive and goes above and beyond to help. Highly recommend! ⭐️⭐️⭐️⭐️⭐️"
We responded:
"Thank you for your kind words, it is always a pleasure to help you.-Cristy"
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Alice Arias

August 12, 2026

5  out of  5
rating by Alice Arias
"I’ve been working with Ryan Theil for my insurance needs, both homeowner’s and auto, for a while now and am happy to report that he has been invaluable to me and my family in reducing our costs with professionalism, promptness and ease. I will be referring him to my clients in my real estate business as well. Thanks for the assistance in all insurance matters!"
We responded:
"Thank you for your Kindness. Always a please speaking and helping you."
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Kathryn Thomas-Gallagher

August 10, 2026

5  out of  5
rating by Kathryn Thomas-Gallagher
"Ryan is very knowledgeable and efficient! Wrapped coverage up in less than an hour."
We responded:
"Thank you Kathy for your kindness. So happy to help."
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Kate Tutino

August 7, 2026

5  out of  5
rating by Kate Tutino
"Everyone here is so helpful"
We responded:
"Thank you for your kind words. I am always here if you need me!"
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A R

August 7, 2026

5  out of  5
rating by A R
"Debbie was amazing to work with! She was friendly, knowledgeable, and incredibly helpful throughout the entire process. She made everything easy to understand and was always available to answer my questions. I highly recommend working with her if you’re looking for great service!"
We responded:
"Thank you so much - glad to have you join our State Farm clientele AR!!"
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Orlando Medrano

August 6, 2026

4  out of  5
rating by Orlando Medrano
"Excelente servicio"
We responded:
"¡Gracias por su reseña! Nos alegra mucho saber que recibió un excelente servicio. - Angel"
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Claire B

August 5, 2026

5  out of  5
rating by Claire B
"I deal with many different insurance agencies with my job. I must say the people at Ken Lemenze Agency are by FAR the best with customer service. Thank you to all at this agency."
We responded:
"Thank you for your kind words, Claire. We are happy to hear we stand our amoungst our peers. Ryan"
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Shelley Escourse

August 4, 2026

5  out of  5
rating by Shelley Escourse
"I always have a very good experience with Cristy Phillips she takes care of business asap i really appreciate her and everyone that helps .thanks"
We responded:
"Shelley Thank you so much for your kind words. I'm always here to help and I understand people are busy so I try to get right back to them. "
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Dawn Erickson

August 3, 2026

5  out of  5
rating by Dawn Erickson
"Saved $500.00 a year on car insurance! Thats a big deal when you're on a fixed income. Thanks Stata Farm"
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Keith Lynch

July 30, 2026

5  out of  5
rating by Keith Lynch
"People you can call and talk to. Could not be happier with the service provided they are very prompt with inquiries on adding new vehicles, saving money with classes and working though the inevitable bumps in the road. Thanks for your help and caring!"
We responded:
"Thank you for the kind review. We pride ourselves on our customer service as well as your loyalty to State Farm.
"
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Eric Jaeger

July 29, 2026

5  out of  5
rating by Eric Jaeger
"Sandy was incredibly prompt and informative. Everyone at this office provides outstanding service and is a pleasure to work with!"
We responded:
"Thank you so much for your kind review. Our customer satisfaction is incredibly important to all of us, and we appreciate your loyalty to State Farm. "
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Jason Amann

July 28, 2026

5  out of  5
rating by Jason Amann
"Ryan always does an amazing job with all my Business personal and home insurance! He’s fast reliable and is always able to answer any questions or concerns that I have."
We responded:
"Thank You Jason, Always a pleasure helping and watching your business grow, I am happy to be a part of your success."
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Jeri Rockett

July 28, 2026

5  out of  5
rating by Jeri Rockett
"Always very helpful and prompt!"
We responded:
"Thank you so much! We appreciate you!! "
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john weir

July 27, 2026

5  out of  5
rating by john weir
"Sandy was very kind and helpfull it made everything so much easier for me"
We responded:
"Thank you for your thoughtful review. It was a pleasure assisting you and appreciate your loyatly to State Farm."
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Gina M PF

July 24, 2026

5  out of  5
rating by Gina M PF
"I would just like to say that whenever I am in need of assistance at State Farm, Hopewell Junction office - I always get the documents I am requesting. My request is always completed quickly & without hassle. I have been with the same office for probably at least 30+ years. I may be paying a lot, but if I need something, either Ryan, Debby, or Ken Lemenze himself takes care of me right away. Usually Ryan helps me - he doesn't put me on hold, asks what I need, & it is done within minutes! Peace of mind means a lot. & That's what I get when I call my Brokers office! Thank you to the entire team @ State Farm, Hopewell Junction office.
Sincerely,
Gina M. Puggioni-Flores"
We responded:
"Thank you Gina, Your Kindness is always appreciated. Ryan"
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Victor Padilla

July 24, 2026

1  out of  5
rating by Victor Padilla
"Make sure you get copies of EVERYTHING. they misplace/ lose/ or just dont file when supposed to. Extremely unhappy with them. And yet my insurance prices keeps increasing every month. I will add to this review soon.dont have time at the moment."
We responded:
"We’re truly sorry for the frustration you’ve experienced. We understand how important clear communication is, and we make every effort to keep copies of any documents submitted or required for your policy.
If you feel any documents were misplaced, lost, delayed, or not properly filed, we’d welcome the opportunity to review your file, confirm what we have on record, and provide what we can. Please note that any change we process must follow applicable state statutory guidelines, which can affect certain timelines and requirements. We want to be transparent that we don’t have control over all processing or timing factors dictated by those guidelines.
We also understand your concern about your insurance increasing. Premiums can change based on rating factors and underwriting updates, and we’re happy to review what may have driven the change and discuss potential options.
If you’d like, please contact our office and ask to speak with a representative so we can look into this directly for you."
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John Decicco

July 17, 2026

5  out of  5
rating by John Decicco
"Ryan was a great help, raking care of my insurance. Recommend him highly."
We responded:
"Thank you John, I look forward to helping more in the future. Ryan"
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Chris Furey

July 14, 2026

5  out of  5
rating by Chris Furey
"Sandy and the team at Ken Lemenze State Farm are true partners in risk management and they really know their stuff! Going above and beyond is so rare in a world where most service providers are adequate if you're lucky. 5 Stars for sure!"
We responded:
"Thank you Chris. It was a pleasure to be able to assist you and appreciate your loyalty to our Agency and State Farm."
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Elliot

July 13, 2026

5  out of  5
rating by Elliot
"Excellent experience with Sandra Maffei and everyone else at this Statefarm office!"
We responded:
"Thank you so much Elliot. We pride ourselves on being of service to our customers. "